Privacy

Privacy Policy for Amman Now

Amman Now is committed to protecting your privacy and providing a secure and reliable browsing experience for all our users and visitors of the capital Amman.

Approved Privacy Policy

This policy was updated and officially implemented to ensure that the Amman Now platform complies with data protection standards and user safety.

1. Overview & Developer Details

  • Application Name: Amman Now / عمّان الآن
  • Developer Name (Google Play Console): Mohamed Alshamaileh
  • Privacy Contact Email: info@amman-now.com
  • Last Updated Date: June 13, 2026
  • This official Privacy Policy describes how we handle user data in compliance with the Google Play Developer Program Policies. Amman Now is committed to safeguarding the personal information of our users, business owners, and visitors.

2. Types of Data We Collect

  • Personal Contact Data: Name, email address, and phone number when you voluntarily submit inquiries or request business listings.
  • User IDs & Accounts: Unique system-generated identifier codes associated with business owner accounts to manage listings and access.
  • OTP (One-Time Password) & Login Data: Temporary verification codes delivered via email for owner login sessions, along with login timestamps. We do not use or store passwords.
  • Contact Messages: The text content of your messages, feedback, and support inquiries sent through the contact forms.
  • Uploaded Media: Photos, business logos, and cover images uploaded voluntarily by business owners to be displayed on their business listings.
  • User Content: Public reviews, ratings, and comments submitted for listed businesses. Note that all reviews are moderated before appearing.
  • App Interactions & Analytics: Fully anonymous interaction metrics, such as page views, search queries, clicked links, category/area navigation, and basic system info (device type, browser, country).
  • Business Information: Business name, phone, WhatsApp number, email, website link, physical address, geographical coordinates, and operating hours submitted by the business owner.

3. How We Use Collected Data

  • Operating and maintaining the Amman Now service and directory.
  • Managing business owner accounts and validating login sessions securely via One-Time Passwords (OTP).
  • Responding to user inquiries, feedback, and customer support requests.
  • Reviewing, editing, and publishing business listings and listings modification requests.
  • Moderating and publishing user-submitted reviews and ratings to prevent spam and maintain quality.
  • Monitoring system performance, traffic volume, and app interactions to optimize application layout and responsiveness.
  • Protecting the platform, preventing fraudulent activities, enforcing terms, and maintaining security.

4. Third-Party Service Providers

  • We do not sell, rent, or trade your personal data to advertisers or marketing parties. We only share specific data with the following essential providers to operate the application:
  • Vercel (Hosting & Analytics): The application is hosted on Vercel. We use Vercel Analytics to collect fully anonymous, cookieless metrics (like page views, device models, country, and loading times) to monitor performance. No personally identifiable data is sent to Vercel.
  • Google Gemini (AI Assistant): If you use our in-app AI assistant, the text content of your messages is processed by the Google Gemini API to generate responses. No other personal indicators or account details are shared.
  • SMTP Mail Server (Email Delivery): We use an SMTP service to deliver OTP verification emails and notifications. The service receives the recipient's email address, name, and message content solely to deliver system emails.

5. Data Security & Protection Measures

  • We apply standard encryption during transit using secure HTTPS (SSL/TLS) to protect all data transferred between the application and our servers.
  • We restrict access to personal details to authorized team members for administrative and verification tasks.
  • Authentication security: Business owner access is managed entirely via secure OTP verification sent to their email address. No passwords are stored or hashed in our database. We do not claim database-level encryption.

6. Data Retention & Deletion Policy

  • We retain personal data only for as long as necessary to provide our services, maintain business directory listings, keep historical reviews active, or as required by law.
  • Users have the right to request access, correction, or complete deletion of their personal information and the closure of owner accounts.
  • To request deletion, you can visit our direct Data Removal Page: https://amman-now.com/data-removal or email us at info@amman-now.com. We respond to and process verified requests as quickly as possible.

7. Children's Privacy Policy

  • The Amman Now application is not intended for or directed to children under 18 years of age.
  • We do not knowingly collect personal information from children under 18. If we discover that personal data of a child under 18 was collected, we will take immediate steps to delete it from our systems.

Commitment and Security

Continuous Updates to Serve You

We are always working to update and develop protection and safety systems to match the development of services and businesses listed on the platform.

In case of any material updates to the privacy policy or the way we process data, we will post the updates immediately on this page so you remain fully informed of how we protect your privacy.

To exercise your rights, visit the data edit/removal request page.